Entering the Satsang Meeting Room: When you enter the Satsang room look at the bottom of the Zoom window to see the control bar and the various icons for the controls (see the image below). If you do not see the control bar, it is “hidden” so move your mouse over that area to make it appear.

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Once you see the control bar look at the bottom left corner for the audio options and you will see one of two icons appear for the audio. If your audio is connected, you should see the microphone icon with a red slash through it (this means the mic is muted).

If you instead see a little headset with a green arrow and “Join Audio” like the image below, your audio is NOT connected so that is the first problem that needs to be resolved.

Note: I will discuss other possible audio problems that can occur when your audio is connected below so please review all the information below so that you understand how Zoom’s audio settings work.
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​If your audio is not showing as being connected do the following:

1. Click on the Join Audio icon which will give you a new popup window (see the image below).  First,  check the box for “Automatically join audio by computer when joining a meeting” (see red circle) and then click the green “Join Audio by Computer” button.
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Doing this will connect your audio and your control bar should now show the microphone icon with the red slash through it.  Next, you need to test your audio to make sure it is working properly as the Satsang room may be sitting silent and you will not know if your audio is working or not. Now go to #2 below.

2. Once you can see the microphone icon on the control bar, you will see a small white arrow next to it… click on this arrow to make sure your correct audio devices are showing (microphone and speaker/headset/earbuds).  See image below… you will see a check mark by the audio device that Zoom is using for you.  If this is not the correct device, choose the correct one from the devices offered.  Once you have selected your Microphone and Speaker (headset, earbuds) you need to test them so select the bottom option “Audio Options…”  and go to #3 below.

4. Once you click on “Test Computer Audio” (see #3) you will get a small control window for your audio to test both your Speaker and Microphone set up.  See the image below. 

First, check off all the boxes showing at the bottom of the window as these are good default settings to use.

Second, make sure that your correct device shows in the drop down menu for the Speaker and the Microphone.  

Third, click on the button for “Test Speaker” and you should hear the test sound.  Adjust your volume as necessary.

Fourth, test your microphone — BUT please make sure the red slash shows on your microphone icon on the control bar before doing this or the whole Satsang will hear you!  Once you confirm your microphone is muted, then speak into your headset mic or computer mic and there should be green bars showing you your volume level.

NOTE: Some headset microphones have a mute button either on the cord, or on the side of one of the earphones. If you have microphone problems, check to make sure you do not have your headset muted.

Finally, once you are happy that everything is working properly, close out the audio test window and return to the Satsang.